24/7 Monitoring

The advanced technology you need, whenever you need it.

Burglars, environmental hazards and unwanted intruders don't operate on a regular schedule, so neither do we. And, unlike many providers, we don't sell contracts to a third-party monitoring company, so when you entrust your home security to Protection One, you can expect:

24/7 TriSecure Monitoring™

Every Protection One customer receives three levels of redundancy of monitoring capabilities.

  1. Through our primary computer system at our FM-Approved, UL Listed state-of-the-art monitoring centers equipped with the latest UPS and backup generators
  2. Through our on-site backup system
  3. Through a THIRD system located off-site in our unique Disaster Recovery Center

24/7 State-of-the-Art Monitoring Centers

Our 50,000-square-foot security monitoring facility features dual backup generators and fully redundant IBM computers. It is virtually impossible for local home security companies to match this fast, reliable information technology. Along with the latest AT&T equipment and the world's preeminent monitoring software from GE, our advanced monitoring technology routes your call through Automatic Numbering Identification (ANI) to the appropriate operations center based on geographic proximity.

24/7 Field Service

You can always feel secure knowing that more than 600 home security field professionals are on call with a fully equipped company vehicle to serve you quickly and professionally. We can always respond to your alarm signal or telephone call regardless of geographical weather conditions or power conditions.

24/7 Disaster Recovery Center

Our unique home security backup center provides extra protection against the remote possibility of a catastrophic event affecting our main center operations. Fully equipped with auxiliary workstations, generator backups, uninterruptible power supplies (UPS) and with trained professionals standing by, we are ready to keep you protected under every conceivable set of circumstances. Plus, our state-of-the-art alarm receiver and telecommunications technology ensures virtually seamless security solutions for our valued customers – regardless of external circumstances.