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VoIP/Backup Solutions

For the increasing number of homeowners who use cell-only and VoIP as their home phone systems, Protection One has developed SecureCell® and PrimeCell™. These wireless primary and backup security communications systems make it possible for users of alternative phone systems to connect to our high-tech monitoring center. Our monitoring center, operating on three levels of redundancy, can provide help around the clock through almost any conditions.

Schedule an Appointment

Contact us now for more information on our customized home security solutions. Schedule an appointment online or call 1-800-GET-HELP.

SecureCell® Wireless Backup System

  • Wireless system uses cellular networks to transmit an alarm signal—eliminates the need for a standard residential phone line (landline)
  • Use alone or as a backup to your landline—operates if your landline is disconnected or cut

PrimeCell®

  • Perfect for those whose primary home phone system is cellular or VoIP
  • Uses its own cell phone technology to link to our alarm monitoring center
  • Works independently of your existing phone system
  • Effective backup to VoIP in the event of power loss or interruptions in Internet service

TriSecure Monitoring™

  • Every Protection One customer receives three levels of redundancy of our monitoring capabilities, rather than only a primary computer system used by other security providers
  • When any monitored Protection One alarm goes off, the signal is transmitted:
    1. Through our primary computer system at our FM-rated and UL-listed state-of-the-art monitoring center, which is equipped with the latest UPS and backup generators
    2. Through our onsite backup system
    3. And through a THIRD system located offsite in our unique Disaster Recovery Center

    Disaster Recovery Center

    • Extra protection against the remote possibility of a catastrophic event affecting our main center operations
    • Auxiliary workstations with generator backups with Uninterruptible Power Supplies (UPS)
    • State-of-the-art alarm receiver and telecommunications technology

Reliable customer service

Protection One offers 24/7 phone and online resources to ensure that you get prompt and accurate assistance with your home security needs.


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