Protection One – Austin Testimonials

Testimonial 1:

March 15, 2005

To: Paul Stratten

I am writing to let you know how much I appreciate all the help that Mr. Lumpkin has provided to me in my search for a driveway alert system. He went above and beyond in looking for a system that would meet the needs of my family. He made himself available to speak with me and/or he returned calls when I left messages. I believe that Mr. Lumpkin should be recognized for his professionalism and his commitment to providing good service. Because of his excellent customer service, I am pleased to do business with Protection One.

Sincerely,

Donna Mokri, Protection One Customer

Testimonial 2:

February 5, 2007

Dear Mark,

As a CEO I understand that any company is only as good as its employees. It is quite obvious that you and your employees take pride in what you do. Financial Corp Of America is very pleased with our card reader and alarm system. I would also like to compliment you and your employees for a job well done. Your personal involvement in the entire process is greatly appreciated. Russell Stenman was very helpful in guiding us in our decision process. He presented the product in a very simple manner while at the same time demonstrating patience and thoroughness. Blake Marean did a great job on the installation. He interacted extremely well with the general contractor, my staff and myself. His attitude of perfectionism and professionalism was noticed and appreciated by all. The training that Russell and Blake provided to the staff was also a real success. A lot of the staff had no prior experience with card readers and alarm systems, but they managed to communicate it in a manner that was simple to understand.

Sincerely,

David F. Pickett, President and CEO